SHOPPING GUIDE

Flat rate nationwide: 605 yen (tax included) (1,320 yen for Okinawa with delivery by Yamato Transport, tax included)

Additional shipping fees may apply for deliveries to remote islands, depending on the package size.
In such cases, we will inform you of the revised shipping cost after your order.

●Free shipping on purchases over 15,000 yen (tax included)
※Free shipping to remote islands on purchases over 20,000 yen (tax included).【For large items, shipping fees may apply, and we will inform you of the cost separately.】
※Even for remote islands, items with free shipping will display a shipping fee of 0 yen at checkout.
If the total purchase amount is less than 20,000 yen (tax included), shipping fees (starting from 650 yen excluding tax) will apply. Please check the shipping cost in the email we send you after your order.

Nationwide flat rate of 250 yen (tax included) (Free shipping with Nekopos for purchases of 7,000 yen or more including tax)

This is a service in which parcels are posted or delivered to the parcel box, newspaper box, letterbox, mail room, etc. at the address printed on the exterior of the package.
Therefore, cash on delivery payment and delivery dates and times cannot be specified.

・Due to thickness restrictions, we are unable to ship items wrapped in wrapping paper.
If you would like your item wrapped, please select non-woven bag wrapping and wrap it yourself when it arrives.
Therefore, if you would like your gift wrapped and delivered to an address other than that of the person who placed the order, please select courier delivery.

Cash on delivery payment and delivery date/time cannot be specified.

-If you place multiple orders and delivery by Nekopos is difficult, we will change the delivery method to courier service and charge you the difference in cost.

・Normally, your order will be delivered 1-2 days after it is shipped.
(You can track your shipment using the parcel number we will send you when your order is shipped.
However, all you can check is whether the package has passed through each office, so you cannot check detailed information about the delivery process like you can with courier services.
note that)

・The maximum amount we will accept for lost or damaged luggage is 3,000 yen (tax included).
We recommend using a courier service for deliveries to shared mailboxes or fragile items.

Even if you pick up your item at one of our physical stores, please set your home address as the delivery address.

Please collect your item at the address below.
〒520-2143
24-50 Kayanoura, Otsu City, Shiga Prefecture
Tiara Otsu 1st floor
LePuju
077-548-7887
Open from 10:00 to 16:00 (Opening days are listed on the calendar at the bottom of each page)

You can easily pay with your credit card using the Amazon membership ID you use when shopping on the Amazon site.

●If ordering from a smartphone
①Press the order confirmation button
↓
②You will automatically be redirected to the PayPay app screen to complete the payment.
(It will take about 5 seconds, so be careful not to close the screen.)
↓
③Do not close the screen until you return to our shop page.
*Please note that if you close the screen midway through the process, the payment will not be completed.

●If ordering from a computer

①Press the order confirmation button
↓
②
A. Pay with the PayPay app on your smartphone
or
B. There are two ways to make payment by logging in to your PayPay account (enter your registered phone number and password).

In case A,
click the "Pay" button at the bottom of the PayPay app on your smartphone and select "Scan payment."
Scan the QR code displayed on your computer screen to complete the payment.

In the case of B,
when you log in, a verification code will be sent to your smartphone via short message. Entering this code will complete the payment.
↓
③Do not close the screen until you return to our shop page.
*Please note that if you close the screen midway through the process, the payment will not be completed.

You can pay for your product purchases together with your mobile phone bill.
docomo/au/SoftBank smartphones and mobile phones (docomo only)

If the amount changes after payment due to adding wrapping or changing the delivery method, we may send you a URL for settling the difference later.

Payment is due when you receive the product. (Please pay the delivery person when the product is delivered.)

330 yen for orders under 10,000 yen (tax included)
10,001 yen (tax included) to 30,000 yen (tax included) is 440 yen
For orders over 30,001 yen (tax included), a cash on delivery fee of 660 yen will be charged.

Please contact us at 077-548-7887 within 8 days of delivery.
If there is stock, exchange (return shipping costs will be borne by our store)

●If the item is out of stock, we will return it to you (shipping and refund transfer fees will be borne by our store) or exchange it for another item (round-trip shipping will be borne by our store). (If there is a price difference, we will refund you or charge you the difference.)

Any monetary payments incurred in connection with returns or exchanges will be adjusted based on the payment method used at the time of ordering.
If the payment method does not allow the amount to be adjusted, payment will be made by bank transfer.

Please contact us at 077-548-7887 within 8 days of delivery.
Please note that shipping costs for returns and exchanges will be borne by the customer.

Any monetary payments incurred in connection with returns or exchanges will be adjusted based on the payment method used at the time of ordering.
If the payment method does not allow the amount to be adjusted, payment will be made by bank transfer (bank transfer fees will be deducted).

・Products purchased at sale prices, including coupon discounts ・Products that have been delivered more than 8 days ago ・Products that have been used by the customer ・Products that have been soiled or damaged by trying on ・Products where the product tags have been removed, soiled, damaged, or lost ・Products that have been washed, altered, repaired, dry-cleaned, etc. ・When multiple items of different sizes or colors are purchased for the purpose of returning the item

We also provide gift wrapping services.
If you would like your item wrapped, please let us know when you order.

Please note that if we are unable to wrap your item in the way you requested due to the type or shape of the item, we may have to change the method.

You will receive 300 points when you register as a member for the first time. After registering as a member, you will receive 3% of your purchase amount as points.
You can use the points amount on your next purchase.

Points will be confirmed when the product is shipped.

Get the latest information on sales and other great deals.
You will receive points (5% of the purchase amount) that can be used on your next purchase.

Please register as a member before shopping and make payment after logging in to receive the above benefits.

To register as a new member, please go to this page and register provisionally.
An email for the actual registration will be sent to the email address you entered during the temporary registration.
Please access the URL in the email and complete your registration.

To cancel your membership, please log in on this page and click on "Cancel Membership" at the bottom.
Please note that all points will be forfeited after you cancel your membership.