SHOPPING GUIDE
class="guideHeading__title">Shipping & Delivery
Free shipping on purchases over 15,000 yen (tax included)
Home Delivery (Sagawa Express)
Flat rate nationwide: 605 yen (tax included) (1,320 yen for Okinawa with delivery by Yamato Transport, tax included)
Additional shipping fees may apply for deliveries to remote islands, depending on the package size.
In such cases, we will inform you of the revised shipping cost after your order.
●Free shipping on purchases over 15,000 yen (tax included)
※Free shipping to remote islands on purchases over 20,000 yen (tax included).【For large items, shipping fees may apply, and we will inform you of the cost separately.】
※Even for remote islands, items with free shipping will display a shipping fee of 0 yen at checkout.
If the total purchase amount is less than 20,000 yen (tax included), shipping fees (starting from 650 yen excluding tax) will apply. Please check the shipping cost in the email we send you after your order.
Free shipping on purchases over 7,000 yen (tax included)
Mailbox Delivery via Nekoposu (Yamato Transport)
Flat rate shipping: ¥250 (tax included) nationwide.
Free shipping via Nekoposu is available for orders over ¥7,000 (tax included).
Nekoposu is a delivery service where your package is dropped into a mailbox, newspaper box, or mailroom at the address written on the package exterior.
Because of this, cash-on-delivery and specific delivery date/time requests are not available.
Due to thickness restrictions, we cannot ship items in gift-wrapped condition.
If you would like gift wrapping, please select the non-woven fabric gift bag option and wrap it yourself upon arrival.
If you wish to send a wrapped gift to an address different from your own, please choose Takkyubin (home delivery) instead.
Cash-on-delivery, and delivery date/time specification are not supported.
If you place multiple items in one order and it cannot be shipped via Nekoposu, we will switch to Takkyubin and bill the difference accordingly.
Delivery usually takes 1–2 days after shipping. You will receive a tracking number when the package is shipped.
Please note: tracking only confirms whether the package has passed through certain depots; detailed tracking like courier services is not available.
The compensation limit for loss or damage is ¥3,000 (tax included).
For deliveries to apartment mailboxes or fragile items, we strongly recommend using Takkyubin (home delivery).
In-store Pickup
If you wish to pick up your order at the physical store listed below, please still set your shipping address to your home address.
Pickup will be available at the following location:
1st Floor, Tiara Otsu, 24-50 Kayano’ura, Otsu City, Shiga Prefecture, 520-2143
LePuju
TEL: 077-548-7887
Open: 10:00 AM – 4:00 PM
(Business days are listed on the calendar at the bottom of each page.)
Payment Methods
Amazon Pay
You can easily pay by credit card using your Amazon member ID when shopping on our site, just like you do on the Amazon website.
Credit Card
Only lump-sum payments are accepted. We do not support installment payments.
We do not issue credit card receipts. Please check the statement sent by your card issuer.
We will ship the product as soon as we receive approval from the card issuing company.
※Please note that depending on your usage status, you may be required to change to another payment method. Thank you for your understanding.
Rakuten Pay (Earn & use Rakuten Points!)
You can enjoy a smooth payment experience using your regular Rakuten ID and password.
With Rakuten Pay, you can earn and use Rakuten points! Please take advantage of this easy, secure, and rewarding payment option.
■Payment must be made in a lump sum. We do not offer installment payment options.
【Notice】If you use limited-time points for pre-order items that cannot be guaranteed for restocking, please be aware that if the order is canceled after the period has expired, the points will not be refunded. Use them with this understanding.
Please check the automatic emails sent by Rakuten and your Rakuten Pay transaction history for information regarding your use of Rakuten points.
PayPay
●When ordering from a smartphone
① Tap the "Confirm Order" button.
↓
② You will be automatically redirected to the PayPay app screen. Please complete the payment. (It may take about 5 seconds, so be careful not to close the screen.)
↓
③ Do not close the screen until you return to our shop page.
* If you close the screen before returning, the payment will not be completed.
●When ordering from a PC
① Click the "Confirm Order" button.
↓
② There are two payment methods:
A. Use the PayPay app on your smartphone, or
B. Log in to your PayPay account using your registered phone number and password.
For A: In the PayPay app, tap the “Pay” button at the bottom, select “Scan Payment,” and scan the QR code shown on your PC screen to complete the payment.
For B: After logging in, a verification code will be sent to your smartphone via SMS. Enter the code to complete the payment.
↓
③ Do not close the screen until you return to our shop page.
* If you close the screen before returning, the payment will not be completed.
Mobile Carrier Payment
You can pay for your order together with your mobile phone bill.
Supported carriers include docomo, au, and SoftBank smartphones (only docomo for feature phones).
If you add gift wrapping or change the shipping method after payment, we may send you a separate payment URL later to settle the price difference.
Cash on Delivery (Sagawa Express)
Payment is made upon delivery. (Please pay the delivery staff when you receive your order.)
A cash-on-delivery handling fee will be charged as follows: ¥330 for orders up to ¥10,000 (tax included), ¥440 for orders between ¥10,001 and ¥30,000, and ¥660 for orders above ¥30,001.
class="guideHeading__title">Returns & Exchanges
Please contact us by phone at 077-548-7887 within 8 days of receiving your order.
- ● If the item is in stock → We will exchange it (we will cover the round-trip shipping costs).
- ● If the item is out of stock → We will issue a refund (we will cover the shipping and bank transfer fees), or you can exchange it for another item (we will cover the round-trip shipping costs).
* If there is a price difference, we will either refund the difference or charge the additional amount.
Any payments or refunds related to returns/exchanges will be adjusted using your original payment method.
If adjustment is not possible via the original method, we will process the refund or charge via bank transfer.
サイズが合わなかった・イメージと違った場合等、お客様都合での返品・変換
"お届け後8日以内に077-548-7887までお電話にてご連絡ください。
返品・交換にともなう送料はお客様のご負担とさせていただいておりますのでご了承ください。返品・交換にともない生じる金銭の支払いはご注文時の決済方法で金額修正いたします。金額の修正ができない決済方法の場合は銀行振込(振込手数料は差し引きます)での支払いとなります。Items Not Eligible for Returns or Exchanges
- Items purchased at sale price including with coupon discounts
- Items returned more than 8 days after delivery
- Items that have been used by the customer
- Items damaged or soiled during trial fitting
- Items with removed, damaged, soiled, or missing tags / Items that have been washed, altered, repaired, or dry-cleaned
- ・Purchases of multiple sizes or colors for the purpose of returning most of them
- ・Hygienic items such as Silly Silas products or rompers
class="guideHeading__title">About Gift Wrapping
We also offer gift wrapping services.
If you would like gift wrapping, please request it when placing your order.
Please note that depending on the type or shape of the item, we may need to adjust the wrapping method from what you requested.
About Points
After registering as a member, you will receive 3% of your purchase amount as points.
You can use these points as a discount on your next and future purchases.
Points will be confirmed and applied at the time of product shipment.
About Membership
You can enjoy the following benefits with no annual fees or additional costs.
Membership Benefits
Be the first to receive special offers and sale information.
You will earn points equivalent to 5% of your purchase amount, which can be used on your next and future orders.
Important Notes
If you register as a member before shopping and complete your purchase while logged in, you will receive the above benefits.
New Member Registration
To register as a new member, please complete the provisional registration on this page.
A confirmation email will be sent to the email address you provided during provisional registration.
Click the URL in the email to complete your full registration.
Membership Cancellation
To cancel your membership, please log in from this page and click "Unsubscribe" at the bottom.
Please note that all points will be forfeited after you unsubscribe.
Purchasing from Outside Japan
International orders are also accepted. Please review the information on this page before making a purchase.
Legal Notice (Specified Commercial Transactions Act)
- Seller
- 株式会社Mon Ange
- Operation Manager
- 宮家直子
- Postal Code
- 520-2143
- Address
- 滋賀県大津市萱野浦24-50 ティアラ大津1F
- Additional Charges
- Shipping, COD fees, and bank transfer fees may be charged in addition to the product price.
- Order Validity Period
-
For bank transfers, please complete the payment within 3 business days (excluding weekends and holidays).
If we do not receive payment within 3 days, the order will be automatically cancelled. - Defective Items
- Please contact us within 8 days of receiving the product.
- Sales Quantity
- Please check each product page for available quantities.
- Delivery Time
- Orders (excluding pre-orders or date-specified deliveries) will be shipped within 3 business days. (Please check our calendar for shop holidays.)
- Payment Methods
- Credit card, Rakuten Pay, Amazon Pay, bank transfer, convenience store deferred payment, cash on delivery
- Payment Deadline
- Please complete payment within 3 days after receiving our confirmation email.
- Return Period
-
Returns are accepted within 8 days of receiving the product.
*Sale items are not eligible for return or exchange. - Return Shipping Fees
- For returns due to customer reasons such as sizing or image differences, the return shipping cost will be borne by the customer. If the product is defective, we will cover the return shipping cost.
- Store Name
- 株式会社Mon Ange
- Phone Number
- 077-548-7887
- Public Email Address
- info@lepuju.com
- Website URL
- https://lepuju.com/
